ATM
Increase customer satisfaction and generate additional revenue with a Pulse ATM
Pulse currently supports a diverse nationwide network of ATMs which are
predominantly located at non-bank (off-premise) merchant locations. Pulse has
established relationships with independent, 3rd party ATM deployers who deploy
ATMs and provide various merchant sales and support services. Pulse provides
integrated, end-to-end fulfilment for ATM deployment to ATM deployers and
merchants (site owners), who operate ATMs.
Pulse has been a market leader in the certification and deployment of a wide
variety of ATM devices, including countertop, dial-up, IP-capable and touch
screen devices. Our open architecture platform has specifically enabled the
rapid introduction of new devices to market. Pulse’s ability to respond
quickly and cost-effectively to market opportunity has intensified and
accelerated our desirability to deployers and merchants alike.
Pulse has established and nurtured active relationships with all major ATM
vendors, including NCR, Diebold, Hyosung, Glory, Tidel, Lipman and others. As a
result, Pulse has developed rich insights and deep knowledge about ATM
technologies, performance characteristics and deployment project methodologies.
This expertise is a distinct value proposition which enables us to deliver
consistently successful outcomes. Pulse continues to evaluate emerging device
options and pursue an active program of new ATM device certification.
Fulfilment services include 24x7 Help Desk and Customer Care, settlement,
billing, reporting, dispute management as well as the gamut of deployment
lifecycle services, including hardware sourcing/funding, asset protection,
staging, delivery, installation, commissioning, training, maintenance and
support. Pulse also offers a range of cash-in-transit solutions which offer
merchants an alternative to performing their own cash replenishment.
Pulse’s Customer Care team provides 24x7 coverage across our entire
national network.
Through our strategic relationships with fulfilment partners, we leverage the
scale of our existing and evolving ATM network to provide an aggregated
solution. Deployers benefit from the reduction (or elimination) of cost, time
and resources which would otherwise be invested in managing the deployment
lifecycle. Deployers are free to focus on addressing the needs of their
merchant customers. Pulse’s end-to-end ATM offering is another core
value proposition and distinct competitive advantage.
© Pulse International Pty Ltd 2006